Zegrahm Expeditions Booking Promise - for bookings after December 31, 2020

The welfare of our guests is always our primary concern, and our experienced global team is working hard to react to this fluid and fast-moving situation. Things are changing quickly, and we’re constantly monitoring expert advice from the World Health Organization (WHO) and official government travel advice.

If your trip departs before December 31st, 2020 you will be contacted directly by our team (if you haven’t been contacted already) to discuss your travel options. If you made your booking through a travel agent, please contact them to discuss your options. We appreciate your patience and understanding while our Expedition Advisors work through bookings in order of proximity to departure.

If your expedition is suspended, we are offering several options for you to choose from.

  1. Up to 110% travel credit toward a new booking on any 2021/ 2022 expedition.
  2. A credit for the funds paid to Zegrahm Expeditions to be applied to an existing booking.
  3. A 110% travel credit for the funds paid to Zegrahm Expeditions to be used on a future booking held through September 30, 2021.

*Please note not all 2021 dates are posted online; please contact an Expeditions Advisor to discuss your options.

Airfare: If you booked your airfare through the Zegrahm Expeditions Air Department, we will contact you about possible refunds or changes. If you booked your airfare independently, we ask that you reach out to your airline about refunds and changes.

Thank you for your understanding and your continued support. It is our hope that you, our loyal guests will help us support our long-standing partners and the thousands of people who rely on tourism for income overseas by selecting a new expedition in 2020 or 2021

 

A message from your Zegrahm Field Staff 

We understand that some of our guests have concerns around upcoming travel plans and would need to reiterate that our first priority is always the safety and well-being of our guests, and the people we share our globe with. Our commitment to improving life through travel, treading lightly and giving back to the communities we visit, is something we are very proud of. We employ and work with extremely talented representatives in many countries who will, of course, be concerned about the impact that this situation will have upon them. We would, however, like to remind travelers of their much-needed contribution to communities around the world, as by traveling we bring economic benefit to people and hard-to-reach places that quite literally changes lives.

The situation is constantly changing but as a well-established company with 30+ years of experience, Zegrahm Expeditions would like to reassure you that we have robust plans in place. We have, as a team, worked through many periods of uncertainty including natural disasters and global health threats, and we continue to pull together to ensure that our guests are safe and well-cared for. We all hope you will continue to travel with us, either now or in the very near future.

Best wishes,

The Zegrahm Expeditions Team

We are happy to share that all Zegrahm travelers are home and have returned from their trips with us. The welfare of our guests is always our primary concern, and our experienced global team worked hard to react to this fluid and fast-moving situation. Things are changing quickly, and as a travel company we’re constantly monitoring expert advice from the World Health Organization (WHO) and official government travel advice.