Before You Go
Travel will be by small charter aircraft as well as jeeps, minivans, and game-drive vehicles. Participants should be aware that the game drives are often over bumpy surfaces and can sometimes be long and strenuous. For most activities, a relatively moderate level of exertion is required. You will visit Namibia during the dry season, when it is generally cool and pleasant, with clear skies. Average daily temperatures will be approximately 70°F to 85°F during the day, but nights can be quite chilly.
Please pay close attention to the following sections: Passport and Visa Requirements, Health Information, and Baggage Allowance.
Activity Level & Accommodations
Game drives can be long and strenuous and over bumpy surfaces. For most activities, a relatively moderate level of exertion is required. You must be able to walk distances of one to three miles, sometimes over uneven surfaces and climb stone steps that may not have handrails.
Arrivals & Departures
Departure / Airport Check-In Procedures
Please arrive at the airport for your flight to Windhoek at least two hours prior to departure and have access to your passport and airline E-ticket confirmation. Do not pack your passport or other travel documents in your checked luggage. Be certain the check-in agent properly tags your bags through to the final destination allowed, and that you have all baggage and E-ticket receipts.
Airlines change flight times frequently and if you booked your tickets through our air department, Zegrahm Expeditions will send you any updates as they are received from the carrier. Still, we recommend reconfirming the departure time of your flights with the airline directly within 24 hours of departure. This can be done easily online and will ensure you arrive at the airport with plenty of time to board your flight.
Please contact Zegrahm at 1.800.628.8747, 1.206.285.4000, or 220.127.116.111 should you encounter significant delays or problems en route. Proceed to your airline’s ticket counter or flight gate for immediate assistance. Advise Zegrahm of all changes to your arrival into Windhoek so that we may inform our Expedition Leader.
Arrival / Departure Transfers
Transfers and assistance between airports and group hotels are arranged for participants arriving and departing on group dates and for those who have booked additional night(s) at our group hotel, Hotel Heinitzburg.
If you are handling your own travel arrangements, please forward a copy of your itinerary to Zegrahm Expeditions as well as contact information where you can be reached prior to and after the program.
For your international flight to Windhoek, Namibia and return flight home from Windhoek, Namibia, please check for luggage weight restrictions with your airline provider or our air department if you are booking your international air arrangements through Zegrahm.
PLEASE NOTE: Most airlines strictly enforce their baggage regulations. Excess baggage charges, which can be substantial, are the personal responsibility of each participant. For charter flights, baggage is strictly limited to 20 kg (44 lbs) per person in soft bags—no wheels or other rigid structures are permitted. Excess baggage can be stored in Windhoek during the program.
We recommend the use of soft-sided luggage, as it is easier to store. Your carry-on bag should include anything you may need in transit. We recommend that you carry with you essential toiletries, prescription medications, and a change of clothing appropriate for the initial activities of our itinerary so that you will be more comfortable in the unlikely event your baggage is delayed in transit or is slow to be delivered to your room upon arrival.
The following are average high/low temperatures in July and August for selected locations on our itinerary:
As of March 2017, the exchange rate is as follows:
|$1 US dollar (USD)||13.07 Namibian dollar (NAD)|
ATMs are a good option for obtaining local currency if you have a Visa or MasterCard debit or credit card, although access to ATMs varies greatly from region to region. Please carry smaller denominations as most merchants will require local currency. Also, ensure you have a four-digit PIN (Personal Identification Number) for your debit or credit card if you wish to obtain currency at ATMs. Mastercard and Visa are accepted at some of the camps throughout the itinerary.
You will receive your Pre-Departure Packet—including a Personal Information Form that will need to be returned to Zegrahm, complete packing list, reading list, and gift certificates—approximately five months prior to departure. Final documents—including a final itinerary, contact list, and staff biographies—will be sent approximately one month prior to your departure.
All electricity runs at 220V in Namibia, with three-prong outlets of the round Type-M variety. However, there may be insufficient electricity available to power appliances, so we ask that you not take them on safari. Fortunately, there will be facilities for recharging batteries at the camps.
PLEASE NOTE: Some appliances, such as video camera battery packs, require heavy-duty converters rather than the normal travel type. Please check your equipment to be sure you bring what is necessary for your personal needs.
Flights to and from your home city are not included in the cost of expeditions; however, Zegrahm Expeditions has a fully-staffed air department that can assist you with flight arrangements.
You will need to purchase airfare from your home city/Windhoek and Windhoek/home city. For more detailed information, please contact our in-house Air Department for fare quotes, reservations, or other air-related questions.
A yellow fever vaccination is required for entry into Namibia if arriving within six days after leaving or transiting infected or endemic areas. Please refer to the World Health Organization website for a list of yellow fever endemic countries.
No other vaccinations are required for this expedition at this time.
Insect bites can be a problem, and we urge you to bring an adequate supply of both insect repellent and bite relief products.
Protect yourself against the heat and the strong sun. Drink plenty of fluids whenever you can, not just when you are thirsty. By preventing dehydration, you may prevent a range of medical problems associated with traveling. Bottled water will be available throughout the day during the course of the safari. Take precautions to avoid overexposure to the sun. Bring a sun hat with a wide brim or scarf, polarized sunglasses, and a high-SPF sunscreen.
In case of serious injury or illness while traveling, it is important to understand that satisfactory medical facilities may not exist nearby. Should you require emergency medical care, it may be necessary to depart the country by international medical evacuation services. The cost of your expedition includes $100,000 in emergency evacuation and $25,000 in medical expense. Details of this policy are available online at www.travelguard.com/zegrahm.
The information herein is a guideline and is subject to change without notice. Contact your physician or local health center for current and other information concerning health precautions, immunizations, and prescriptions based on your physical condition and medical history.
Internet & Phone
Your final documentation will include contact information for our hotels, including phone and fax numbers as well as email addresses.
Following are local times that apply to this expedition when it is 7:00am on the North American west coast:
|10:00am||New York, NY|
Should you have any dietary needs, please let us know on the Personal Information Form included with the Pre-Departure packet, and we will do our best to prepare for them. Unfortunately, kosher meals cannot be accommodated.
Rugged, lightweight, comfortable, and casual clothing that can be layered is most suitable. Bring light materials (denim is discouraged). A lightweight jacket will be needed for mornings and evenings.
Dress in the safari camps and in the lodges is casual and informal. Your clothes for safari should be in neutral, muted colors such as tan, khaki, and bush green. Navy blue and black can attract insects, and bright colors like white, orange, and red should be avoided, as they alert wildlife to our presence and can cause them to shy away. Camouflage-patterned clothing is not allowed as it is associated with the military; your hat should also be neutral colored.
For protection against insect bites, long pants and long-sleeved shirts are useful as well. Bring along insect repellent with a high concentration of DEET. You may also consider permethrin spray, which can be applied directly on to your clothing before departure and lasts up to three washings, or clothing with insect-repellent already bonded to the fabric, such as Buzz Off clothing.
Passport & Visa Requirements
A valid passport is required for participation in this program. It is recommended that your passport is valid for 6 months after you return home, through February 8, 2018. If you do not have a passport, or if it is not valid for the correct length of time, you should apply for one as soon as possible. You need to have a minimum of six pages available for entry/exit stamps in your passport. As of January 1, 2016, the US State Department has eliminated the application to insert additional pages into your passport. If you require additional pages, a new passport must be obtained. We suggest that you carry extra passport photos and a photocopy of your passport’s information page when you travel.
Visas are required of US nationals for entry into Namibia. You will be issued a visa, also known as a Visitor’s Entry Permit (VEP) at the airport upon arrival. If you are traveling independently of the group or to any other countries prior to or after the program, check the entry and visa requirements with the local consulates of each country you plan on visiting.
PLEASE NOTE: Nationals of countries other than the US should check with the nearest consulates for specific visa and entry requirements for their entire itinerary, including both the group arrangements and any travel prior to or after the program.
Payments & Cancellations
A deposit totaling 25% of the expedition fare will reserve a place for you on this Zegrahm program. The balance of the expedition fare is due 120 days prior to departure. Airfare is due at the time tickets are issued. All prices are quoted in US dollars and must be paid in US dollars.
Cancellation & Refund Policy
Notification of cancellation must be received in writing by Zegrahm. At the time we receive your written cancellation, the following penalties will apply:
- 180 days or more prior to departure: $750 per person
- 120 through 179 days prior to departure: 25% of expedition fare
- 1 through 119 days prior to departure: 100% of expedition fare
Please note, fees associated with cancelled airline tickets are in addition to this and will be clearly outlined for you on your flight itinerary.
Trip Cancellation and Interruption Insurance
We strongly advise that all travelers purchase trip cancellation and interruption insurance to protect themselves from an unforeseen emergency that may force you to cancel or leave an expedition while it is in progress. Information describing coverage will be sent to you upon receipt of your deposit for the expedition. Unfortunately we are unable to offer insurance to guests residing outside the United States.
With Our Compliments
We are pleased to offer complimentary amenities to our explorers so they can be fully prepared before departing on one of our expeditions. Gift certificates to our Zegrahm Store and Longitude Books will offer you the opportunity to purchase gear from our store along with books or maps suggested in the highly recommended titles sent. The certificates will be sent in your Pre-Departure Packet approximately five months prior to departure. Please refer to the gift certificates for more details.